Privacy Policy
Sri Surakkshaa Hospital, Salem
A Unit of Shri Suraksha Speciality Medical Centre Private Limited
Information We Collect
Personal Details: Name, contact information, date of birth, government IDs for verification. Health Information: Medical history, test results, prescriptions, treatment records. Financial Data: Billing details, insurance information, payment records. Website Data: Browser information, cookies, and usage patterns for improving our online services.
How We Use Your Information
We use your information to provide healthcare services, manage appointments, process billing, maintain medical records, and communicate important health updates. We mayalso use anonymized data for medical research and improving our services. Marketing communications are sent only with your explicit consent.
Data Sharing and Transfer
We share your information only when necessary: with your healthcare team for treatment, with insurance companies for claims processing, with laboratories for tests, and with legal authorities when required by law. We never sell your personal information or share it for commercial purposes without your consent.
Your Rights
Access: View your personal and medical information we hold. Correction: Update or correct any inaccurate information. Deletion: Request removal of your data (subject tolegal requirements). Consent Control: Withdraw consent for marketing or specific data uses. Data Portability: Receive your data in a transferable format. Contact our Data Protection Officer to exercise these rights.
Data Security
We protect your information through encryption, secure access controls, regular security audits, and staff training. Physical records are stored in locked, secure areas. Our IT systems use firewalls and regular backups. While we implementstrong security measures, we recommend you protect your login credentials and report any suspicious activity.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with applicable laws. Medical Records: Retained as per legal and regulatory requirements.Billing and Financial Data: Retained for audit and compliance purposes.
Cookies and Website Technology
We use essential cookies for website functionality and analytics cookies to improve user experience. Marketing cookies are used only with your consent. You can manage cookie preferences through your browser settings. Detailed cookie information is available inour separate Cookie Policy.
Updates and Changes
We review and update this policy regularly. Significant changes will be communicated via email. The current versionis always available on our website.
Contact Information
Data Protection Officer: G. Maheswari
Email: info@surakkshahospital.com
Privacy Queries: info@surakkshahospital.com
Contact Us: 98009 98001
Phone : 73730 40677, 678
Sri Surakkshaa Hospital
A Unit of Shri Suraksha Speciality Medical Centre Private Limited
154/5 Junction Main Road, (Opp to Vaani Mahal),
Thiruvagoundanoor Rountana, Salem - 636005., Tamil Nadu, India
Website: www.surakkshahospital.com
Grievance Resolution
Contact our Data Protection Officer with privacy concerns. We acknowledge requests within 48 hours and provide resolution within 30 days. If unsatisfied, you can approachrelevant regulatory authorities including the Data Protection Authority of India or StateMedical Council.